KYMARO Complaint

KYMARO Complaint

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Poor customer service - CUSTOMER SERVICE


I ordered 2 pairs of jeans after being assured by the Kymaro representative that they were 100% cotton. I cannot wear polyester pants. I was supposed to receive 2 free camis with my order. First, they are Not 100% cotton, they are 26% polyester! Second, I asked for 2 tops, one tan and one black, because I can't wear polyester. I received one top in black, which was my Second choice; and a pair of bottom shapers in tan, which had been my first color choice for the top! So out of everything I received, I can only wear the cami, which was free, and it's not even in my first color choice! I can't return the jeans because I made the mistake of removing the tags before making sure your representative knew what he was talking about. And I'm not wasting postage to return a free item. Thanks for nothing! I will make sure that all my friends know that, while the jeans fit great, your customer service reps are either stupid or dishonest.
Gail Allen
1208 Coventry Lane
San Angelo, TX 76901


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